Frequently asked questions
Do you ship internationally?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
What is your return policy?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
How long does shipping take?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Are your products vegan and cruelty-free?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How can I track my order?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where can I find ingredient information?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What products work best for 4C hair?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.